Payment Policy
What to expect when it’s time to pay for your pet’s care.
- (555) 247-9111
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What to expect when it’s time to pay for your pet’s care.
Last updated: November 2, 2026
We want every family to understand costs before care begins. This policy explains how estimates and payments work at PetUrgent Care.
Before treatment begins, you will receive a written estimate for the recommended care. If your pet’s needs change, we will contact you before going beyond the approved estimate.
Payment is due in full when services are provided. For longer treatments, we may ask for a deposit based on the estimate.
We do not accept personal checks.
Most pet insurance plans reimburse you directly. We provide itemized invoices and medical records to support your claim.
If you have a question about a bill, contact our client care team within 30 days of your visit and we will review it with you.
Questions about this policy? Call (555) 247-9111 or visit us at 123 Maple Avenue, Springfield, IL 62701.